Meet your always-on on-brand AI Concierge
The ultimate sales & support machine for your ecommerce shop
Create Your AI Agent in Seconds
Use default agents or create new ones tuned to your specific workflows across finance, legal, healthcare, retail, and beyond.
Integrate existing content
No extra setup required. Simply connect Ada to your help center, website, and more to immediately import the latest, accurate details about your product or service.
Connect critical business systems
Integrate third-party tools, from CRMs to homegrown platforms, without code. Personalize conversations and perform tasks for customers to increase resolution.
Build trust before launch
Ada’s comprehensive testing tools ensure confidence in your AI Agent’s performance before it meets customers. Launch controls allow for a gradual, controlled rollout.
24/7 Hyper-Personalized Customer Interactions
Eloquent AI goes beyond chat, autonomously resolving customer requests while adhering to your business processes.
Intelligent Data Sync for Personalization
Integrate your CRM, customer data platform, or marketing tools via our End User API. Securely authenticate users for dynamic, personalized interactions.
AI-Driven Segmentation for Smarter Engagement
Control how Eloquent AI interacts across customer segments, geographies, and contexts—delivering the right information at the right time.
Handle Sensitive Inquiries with Precision
Use pre-configured responses to ensure compliance, accuracy, and empathy in high-sensitivity scenarios.
Autonomous Execution for End-to-End Service
Train Eloquent AI to handle complex, multi-step workflows, resolving intricate requests while aligning with internal policies.
Measure what matters the most
AI-powered insights pinpoint exactly where to focus your efforts to improve the customer experience.
Focus on resolution
Every conversation is run through a specialized LLM to determine if they were truly and accurately resolved — not just deflected.
Track and report on KPIs
Monitor AI Agent performance across channels with built-in dashboards that showcase the impact of AI customer service on your key metrics.
Continuously improve
Ada automatically identifies automation opportunities that can improve CSAT and resolution rates, enabling data-driven decisions.
Eloquent’s Self Healing Agent
Understand decisions
Gain insights into Ada's decision-making process, like the knowledge it referenced and actions it took, allowing for targeted feedback and performance optimization.
Easily improve behavior
No technical background is needed to be an AI coach. Give your AI Agent direct feedback on how to better handle future inquiries to increase resolution rates.
Test and iterate
Confidently test changes in a sandbox environment, and simulate the experience of different customer segments to ensure accurate and optimal conversations.
Powered by state-of-the-art AI models
Search and discovery
Compass, our integrated retrieval-augmented generation (RAG) engine uses data indexing and extraction to surface the most relevant information.
Performance LLMs
Oratio brings generative AI to North. Our most powerful, scalable LLM to date is purpose-built for real-world generative use cases, perfectly balancing accuracy and efficiency
Eloq Evals
Start working smarter right away by connecting the apps and tools you use every day in just a few clicks.
Empower developers to innovate, fast
- Developers compose AI agents by mixing-and-matching skills - like workflow, triage, respond, and confirm - into complex workflows that agents can execute for a specific use case.
- Developers can declaratively define agent functionality without being an expert in large language models or prompt engineering. You define the "what" while Agent OS figures out the “how.”
Deploy Private and Secure AI
Eloquent AI is trusted by leading enterprises and regulated companies for providing the most reliable and secure autonomous agents that communicate with accuracy and integrity.
Built-in Safeguards
Our advanced reasoning engine orchestrates a network of autonomous agents, ensuring continuous safety and accuracy while maintaining compliance with your organizational standards and proprietary knowledge base.
Robust Guardrails
Bespoke guardrails keep your AI agent on-topic and aligned with enterprise policies, supported by real-time monitoring for live interaction oversight.
Evaluations & Audit Trail
Our built-in quality assurance workflows, powered by proprietary simulators and counterfactual evaluators, rigorously test and approve every modification before it reaches your customers. With a comprehensive audit trail for every interaction, your team gains full transparency and accountability over the AI's decisions.
Data Governance and Privacy
Your data remains yours—never used to train our models. We ensure secure data exchange with deterministic controls, adhering to your security protocols. Using industry-standard practices, we encrypt PII both in transit and at rest, offering customizable redaction for comprehensive data protection.
Secure Deployment
Choose private deployment of Eloquent AI for ultimate data control, security, and compliance, seamlessly integrating into your virtual private cloud or on-premises environment.
Ready to Lead in an AI-Native Future?
Find out how Eloquent AI can help your company embrace an AI-native customer experience with our autonomous agents.